6.15.0WH update fails.

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Deleted User 2046

6.15.0WH update fails.

Post by Deleted User 2046 » Wed Jun 17, 2020 5:08 pm

I'm not sure if this will benefit anyone, but I found that when I downloaded to my USB stick, the update wouldn't start when inserted into the cars USB .

I had done exactly what i had to do in previous updates, in terms of formatting the stick and ensuring all the update files were in the root folder, etc. But this time it was failing.

It turns out that, this time around, when I formatted the stick, it formatted in exFAT format and not FAT32. Also on my laptop there was no option to select FAT32.

For me, to format in FAT32, I found this utility.....

http://www.ridgecrop.demon.co.uk/index. ... format.htm

This worked for me. Hope it helps someone.

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asinrute
Posts: 455
Joined: Sun Oct 09, 2016 7:38 pm
Location: N Somerset UK

Re: 6.15.0WH update fails.

Post by asinrute » Thu Jun 18, 2020 7:49 am

What laptop and OS are you using, no problems formatting a usb to FAT32 on Windows 10
Toyota C-HR Dynamic Hybrid ,Metal Stream with Black Roof, Leather and Running boards

Deleted User 2046

Re: 6.15.0WH update fails.

Post by Deleted User 2046 » Thu Jun 18, 2020 4:31 pm

It was a Lenovo, Windows 10.

drabisan
Posts: 139
Joined: Wed Feb 21, 2018 5:16 pm
Location: Dublin

Re: 6.15.0WH update fails.

Post by drabisan » Thu Jun 18, 2020 6:36 pm

That may be a Windows "new feature"? Post some recent updates?
There may be an option to specify file system type. Maybe it's hidden somewhere.
Most "gadgets" like car navigation, photo camera can't and won't be able to use extFAT. It's a good lesson to learn - make sure your USB stick or SD card is formatted as FAT32.

smartly
Posts: 136
Joined: Sun Sep 30, 2018 10:27 am
Location: Worcs.

Re: 6.15.0WH update fails.

Post by smartly » Thu Jun 18, 2020 9:52 pm

My Windows 10 allows fat32 on format
2018 ( 68 ) Toyota C-HR 1.8 Hybrid in Nebula Blue, Dynamic with Premium Pack

adn1962
Posts: 180
Joined: Wed Feb 12, 2020 6:03 pm
Location: Solihull, West Midlands

Re: 6.15.0WH update fails.

Post by adn1962 » Sat Jun 20, 2020 3:06 pm

I’ve updated via Windows 10.
Quick format of flash drive, save download to desktop, extract files, move to USB root folder.
Metalstream Excel 2018. Mud flaps, dash cam, Bumper corner protection, chrome boot and sill protectors, door handle protection film, Smoked Toyota wind deflectors, Spare wheel kit.
Bike - 2018 Honda Forza 300, touring screen, top box and Puig handguards.

icemangrmed
Posts: 10
Joined: Mon Jan 01, 2018 6:05 pm
Location: Sweden

Re: 6.15.0WH update fails.

Post by icemangrmed » Fri Jun 26, 2020 3:36 pm

I followed the instructions, all well, I get to choose countries I press the button, I get the warning that the update is going to install and then nothing...after a while the process starts again. This happens every time, and I have tried many, no luck with installing the update. Any ideas?

adn1962
Posts: 180
Joined: Wed Feb 12, 2020 6:03 pm
Location: Solihull, West Midlands

Re: 6.15.0WH update fails.

Post by adn1962 » Fri Jun 26, 2020 5:09 pm

You have to unzip download ( which you should save to desktop initially ), copy unzipped files to root of usb flash drive ( which has been formatted beforehand).
Copy everything as it’s unzipped. Do not open any folders within the download.
Metalstream Excel 2018. Mud flaps, dash cam, Bumper corner protection, chrome boot and sill protectors, door handle protection film, Smoked Toyota wind deflectors, Spare wheel kit.
Bike - 2018 Honda Forza 300, touring screen, top box and Puig handguards.

tselos
Posts: 9
Joined: Mon Jun 08, 2020 6:23 pm
Location: Athens

Re: 6.15.0WH update fails.

Post by tselos » Mon Jun 29, 2020 9:54 am

I have a problem at unzipping the file,
It stops because of a fault,not copying a file!
Any ideas?

adn1962
Posts: 180
Joined: Wed Feb 12, 2020 6:03 pm
Location: Solihull, West Midlands

Re: 6.15.0WH update fails.

Post by adn1962 » Mon Jun 29, 2020 11:37 am

Are you saving it to your desktop first?? Don't save download to USB otherwise it will not work. Save to desktop on your PC or laptop: when download is complete ( can take 40+ mins ), unzip download, then copy & paste files to USB stick.
Metalstream Excel 2018. Mud flaps, dash cam, Bumper corner protection, chrome boot and sill protectors, door handle protection film, Smoked Toyota wind deflectors, Spare wheel kit.
Bike - 2018 Honda Forza 300, touring screen, top box and Puig handguards.

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