Warranty with servicing

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adn1962
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Location: Solihull, West Midlands

Re: Warranty with servicing

Post by adn1962 » Sat Jun 05, 2021 8:25 pm

Dave D wrote:
Sat Jun 05, 2021 7:46 pm
Would like to see the small print..I would think there is a long list of exclusions.
Exclusions, higher servicing costs…….

It’s a ploy to make you have the car serviced at your local dealer. This contravenes the law on not having to take it to dealer for servicing. If you don’t, you only get 3 years warranty, opposed to 5 now, plus option to extend for 2-year intervals.
Metalstream - Excel 2018. Mud flaps, nextbase dash cam, Bumper corner protectors, chrome boot and sill protectors, door handle protection film, Smoked Toyota wind deflectors, Rubber floor mats, Spare wheel kit.

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asinrute
Posts: 506
Joined: Sun Oct 09, 2016 7:38 pm
Location: N Somerset UK

Re: Warranty with servicing

Post by asinrute » Sun Jun 06, 2021 10:13 am

Seems it applies to existing owners
From Toyota UK Facebook page

So, to clarify, I ordered my GR Yaris last year, it will be landing in a week or two with 5yr 100,000 mile warranty and if I keep using Toyota for services, That will keep extending a year at a time up to 100k 10 years? Timing could be worse on that!
· Reply · 4d

Author
Toyota UK
Hi Bryan, that's correct. Enjoy your GR Yaris!
Toyota C-HR Dynamic Hybrid ,Metal Stream with Black Roof, Leather and Running boards

Alexr
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Joined: Sat Jan 07, 2017 10:39 pm
Location: Reading, UK

Re: Warranty with servicing

Post by Alexr » Sun Jun 06, 2021 2:38 pm

asinrute wrote:
Sun Jun 06, 2021 10:13 am
Seems it applies to existing owners
From Toyota UK Facebook page

So, to clarify, I ordered my GR Yaris last year, it will be landing in a week or two with 5yr 100,000 mile warranty and if I keep using Toyota for services, That will keep extending a year at a time up to 100k 10 years? Timing could be worse on that!
· Reply · 4d

Author
Toyota UK
Hi Bryan, that's correct. Enjoy your GR Yaris!
Also quoted by Toyota:

Cars already on the road will keep their five year warranty and cars ordered before 1st June 2021 that haven't been delivered yet will also keep the five year warranty. However, all owners of Toyota vehicles that are under 10 years old or 100,000 miles will get the benefit of one year warranty cover when they have a service at a Toyota centre.

And one more detail to be aware of:

Cover is automatic when the vehicle undergoes a scheduled full or interim service and effective from that date for 12 months or 10,000 miles – whichever is soonest.

ie your warranty runs out if you do more than 10,000 miles in any given year (or before next service).
All the best
Alex
------------------------
Loved driving my C-HR Excel Hybrid in Metal Stream for 4 yrs
Now loving my C-HR 2.0 Dynamic in Pearl White and black. :P

flyboy3
Posts: 92
Joined: Sat Dec 12, 2020 4:13 pm
Location: London

Re: Warranty with servicing

Post by flyboy3 » Sun Jun 06, 2021 3:04 pm

adn1962 wrote:
Sat Jun 05, 2021 8:25 pm
Dave D wrote:
Sat Jun 05, 2021 7:46 pm
Would like to see the small print..I would think there is a long list of exclusions.
Exclusions, higher servicing costs…….

It’s a ploy to make you have the car serviced at your local dealer. This contravenes the law on not having to take it to dealer for servicing. If you don’t, you only get 3 years warranty, opposed to 5 now, plus option to extend for 2-year intervals.
The law isn't broken here. All cars bought/ordered post 01/06/21 will have a standard 3 year warranty regardless of where you have them serviced. The choice is yours if you want to take it to Toyota, pay an as yet undetermined amount to service your car and get a warranty extension for 12 further months or go to who ever and just pay for the servicing.

Looking at Kwik Fit to service my car, its £136 for an interim and £205 for full service. I've paid £133 for the next 3 services at Toyota so even for just interim services I'm ahead, plus I had a few negative experiences when I took my old car to KF, enough to make me go to the local dealer who was miles away.

An interesting side effect of this could be that KF, Halfords and others start to offer warranty extensions themselves to attract business. It's also a statement by Toyota that they have so much confidence in their product that they are prepared to extend the warranty for up ten years if it's maintained by them.
MY21 1.8 Metal Stream Excel JBL with Chrome Protection

Ron3005
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Joined: Thu May 25, 2017 2:38 am
Location: west london

Re: Warranty with servicing

Post by Ron3005 » Sun Jun 06, 2021 4:20 pm

I’ve got a 2017 model it was 5 year warranty for car and hybrid battery every service by Toyota added a year to you’re hybrid battery warranty
Ron

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asinrute
Posts: 506
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Location: N Somerset UK

Re: Warranty with servicing

Post by asinrute » Sun Jun 06, 2021 7:00 pm

Ron3005 wrote:
Sun Jun 06, 2021 4:20 pm
I’ve got a 2017 model it was 5 year warranty for car and hybrid battery every service by Toyota added a year to you’re hybrid battery warranty
Now it seems once your 5 year warranty is up, every service will also add a year to the car’s warranty
Toyota C-HR Dynamic Hybrid ,Metal Stream with Black Roof, Leather and Running boards

Ron3005
Posts: 139
Joined: Thu May 25, 2017 2:38 am
Location: west london

Re: Warranty with servicing

Post by Ron3005 » Mon Jun 07, 2021 4:09 pm

asinrute wrote:
Sun Jun 06, 2021 7:00 pm
Ron3005 wrote:
Sun Jun 06, 2021 4:20 pm
I’ve got a 2017 model it was 5 year warranty for car and hybrid battery every service by Toyota added a year to you’re hybrid battery warranty
Now it seems once your 5 year warranty is up, every service will also add a year to the car’s warranty
That sounds good to me 👍
Ron

adn1962
Posts: 402
Joined: Wed Feb 12, 2020 6:03 pm
Location: Solihull, West Midlands

Re: Warranty with servicing

Post by adn1962 » Fri Jun 11, 2021 6:16 pm

To be clear - the 5 year warranty includes hybrid components - regardless.
Hybrid battery is also 8 years.
Metalstream - Excel 2018. Mud flaps, nextbase dash cam, Bumper corner protectors, chrome boot and sill protectors, door handle protection film, Smoked Toyota wind deflectors, Rubber floor mats, Spare wheel kit.

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