Cracked windscreen inside

Faults and Technical chat for the Toyota C-HR
cherrrhc
Posts: 22
Joined: Tue Apr 04, 2017 6:55 pm
Location: Leicester

Re: Cracked windscreen inside

Post by cherrrhc » Tue Apr 04, 2017 11:02 pm

thepopster wrote:
Tue Apr 04, 2017 10:13 pm
Make that 5 reported now!

Went to daughters swimming lesson this morning and when I came back it was cracked-was definitely not there when I left the car. So this happened when the car was stationary.

Same as others-a 3 inch crack on the inside that runs down from top and then right out of the side in a right angle shape. Driver's side behind the sun visor.

seems like a definite fault now.

Not called the dealership yet...
This is proving to be a stress crack with an, as yet, unrevealed (or undiscovered) root cause. I am calling my Toyota Case Report person in the morning to report this evidence on this Forum. I thought we were the only unlucky ones until I found this Forum tonight.


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Mark
Posts: 269
Joined: Tue Feb 07, 2017 9:43 am
Location: St Albans Hertfordshire UK

Re: Cracked windscreen inside

Post by Mark » Wed Apr 05, 2017 8:53 am

thepopster wrote:
Tue Apr 04, 2017 10:13 pm
Make that 5 reported now!

Went to daughters swimming lesson this morning and when I came back it was cracked-was definitely not there when I left the car. So this happened when the car was stationary.

Same as others-a 3 inch crack on the inside that runs down from top and then right out of the side in a right angle shape. Driver's side behind the sun visor.

seems like a definite fault now.

Not called the dealership yet...
Let us know the outcome, hope this doesn't re-occur
Mark
Decuma Grey Hybrid Dynamic + Leather - very nice


PJPLONDON
Posts: 52
Joined: Wed Mar 08, 2017 7:19 pm

Re: Cracked windscreen inside

Post by PJPLONDON » Wed Apr 05, 2017 9:00 am

Would anyone be able to post a picture of this problem? so we know what to look out for, Thanks
Londoner with a C-HR Dynamic Hybrid ,Metal Stream with Black roof and 3 Windscreens and counting!


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Karmalakas
Posts: 1350
Joined: Sat Jan 14, 2017 10:45 pm
Location: Lithuania
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Re: Cracked windscreen inside

Post by Karmalakas » Wed Apr 05, 2017 9:04 am

I also would like a picture of the crack.
And is it only in cars with the wheel on the right side? Did any one non UK have this windshield crack?
HSD in Earth Bronze (a.k.a. Havana Brown)


cherrrhc
Posts: 22
Joined: Tue Apr 04, 2017 6:55 pm
Location: Leicester

Re: Cracked windscreen inside

Post by cherrrhc » Wed Apr 05, 2017 11:04 am

CHR Dynamic, Hybrid, RH drive.

See picture. The crack, ONLY on the inner laminate. is located in the upper RH side of the screen extending down from the top. I first saw mine the morning after we took delivery. It was two inches long. The car was transported back to the dealer 3 days later and had grown to 4 1/2 " long. The car wasn't moved in that time.

Based on reports on this forum (5 now), this must be a serious issue. I have been promised a replacement screen by early next week but like you guys i've lost confidence in the quality of the car and am worried about the integrity of the method of replacement as they say it will be done by a 'specialist' whoever that means.

We did over 100 miles the first afternoon we had it and like a lot of other people on this Forum thought the car was fantastic, brilliant handling, 50 - 70 mpg. Couldn't have been happier with a new car, until!

(btw, so far I think this is an excellent Forum, for good or bad).

Chr screen crack at 08_44_01APR2017_v2.jpg



holyhead
Posts: 678
Joined: Fri Jan 20, 2017 11:05 am
Location: The Netherlands

Re: Cracked windscreen inside

Post by holyhead » Wed Apr 05, 2017 11:29 am

Thanks very much for the picture and explanation. Very helpfull.
Toyota Corolla hatchback
(executive) 2 litre Hybrid
Color: Ultra Silver
Ordered 18 december 2018
Collected 9 April 2019
--------
Before from 19 january 2017
Toyota C-HR Hybrid Premium


Leggera
Posts: 279
Joined: Sun Jan 29, 2017 8:19 pm
Location: kent uk

Re: Cracked windscreen inside

Post by Leggera » Wed Apr 05, 2017 12:01 pm

First time i went on the motorway i heard a pop. I think that's when the first crack may have started. But it was behind the visor so couldn't see it. Then overnight it extended from edge to edge.

Image

Before even seeing it they asked where it was over the phone and acted like he wasn't surprised. In person he said he is dealing with other cases.


Jeff
Posts: 34
Joined: Fri Feb 10, 2017 5:10 am
Location: Asten, The Netherlands

Re: Cracked windscreen inside

Post by Jeff » Wed Apr 05, 2017 12:53 pm

My C-HR is left site drive and no cracks so far (got the car 2 months now), hope it stays that way. I hope Toyota will pay attention to this. So far I'm very satisfied with de quality of the C-HR.....no problems what so ever (knock on wood...).
BMW R1200RS motorcycle
Toyota C-HR premium Bi-Tone


darling
Posts: 20
Joined: Sun Feb 12, 2017 10:58 am
Location: UK

Re: Cracked windscreen inside

Post by darling » Wed Apr 05, 2017 12:57 pm

This makes me very apprehensive ahead of the delivery of my C-HR later this month. Let's hope Toyota have a strategy to resolve this !
Hybrid Dynamic, Metal Stream with Premium Pack


PJPLONDON
Posts: 52
Joined: Wed Mar 08, 2017 7:19 pm

Re: Cracked windscreen inside

Post by PJPLONDON » Wed Apr 05, 2017 1:00 pm

Thanks for the pictures, hopefully it's an isolated problem but the images will give us all something to look out for!
Londoner with a C-HR Dynamic Hybrid ,Metal Stream with Black roof and 3 Windscreens and counting!


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