Here's an update on my map update problem. Took the car to the dealer they said map update has been corrupted, they had to get a USB from Toyota with a new Map, it took a week to arrive, took the car back to have it installed. They couldn't install it system still corrupt. They spoke to Toyota who have given them a file to download then test on one of their cars to make sure it works OK before downloading it to my car. Now waiting for dealer to come back to me with an update.
Smart Connect new map update available to download.
Heads up - there is a map update available today for the Smart Connect systems to download from the Toyota E store on line & its FOC.
You need to sign in to your My Toyota account via a PC browser then go to the E store - your looking for Toyota Smart Connect Plus Map Update Autumn 2022.
You also need 2 x pieces of information from your vehicle before you can download the update.
You need your Map Service Code which is found by going to Navigation> Map Update> Map Data.
You also need your Map Update ID which is found by going to Navigation> Map Update> Map Data Info.
You have to fill in your details but at checkout its £0.00
Its just under 21GB download zipped file size.
You need a USB stick of 32 GB size formatted to FAT32 to extract it to & transfer it to the car.
There are installation instructions on how to set up your USB stick but you need to scroll down to look at the MM21 ones which are for Smart Connect.
Make a note of your licence key shown on your PC screen as you will need to input in on the touch screen.
![Rectangle Font Software Parallel Screenshot]()
You need to sign in to your My Toyota account via a PC browser then go to the E store - your looking for Toyota Smart Connect Plus Map Update Autumn 2022.
You also need 2 x pieces of information from your vehicle before you can download the update.
You need your Map Service Code which is found by going to Navigation> Map Update> Map Data.
You also need your Map Update ID which is found by going to Navigation> Map Update> Map Data Info.
You have to fill in your details but at checkout its £0.00
Its just under 21GB download zipped file size.
You need a USB stick of 32 GB size formatted to FAT32 to extract it to & transfer it to the car.
There are installation instructions on how to set up your USB stick but you need to scroll down to look at the MM21 ones which are for Smart Connect.
Make a note of your licence key shown on your PC screen as you will need to input in on the touch screen.
21 - 40 of 40 Posts
Problem with map update please contact your Dealer is the default response when the system cannot see the update on the USB stick.
How is your USB stick file structure set out?
Here's mine below & the update worked perfectly.
![Rectangle Font Parallel Screenshot Software]()
![Rectangle Font Parallel Software Screenshot]()
How is your USB stick file structure set out?
Here's mine below & the update worked perfectly.
I thought it would be helpful to share my experience having finally, successfully, installed this update. Many thanks to forkingabout as I would not have persevered without their input.
I successfully downloaded the update from the Toyota e-store but then hit a brick wall with this error message from the media unit of my 2022 Design spec C-HR:
![Computer Gadget Font Output device Display device]()
After much experimentation with various USB drives, formats and file structures, you will get the above message if the USB drive is not correctly formatted with the correct file structure upon it. As always with information technology, the devil is in the detail.
My problem was how I had formatted the USB drive. It was formatted to FAT32 as per both Toyota's instructions and forkingabout's experience, but for me I found a wrinkle, which when changed, allowed the update to take place successfully.
Look at this pic of the Toyota guidance:
![Font Screenshot Parallel Software Web page]()
The Toyota guidance picture shows a 16GB USB Drive whilst the text talks about a 32GB USB drive. A mis-match there, which for me appeared to be the root cause of my problem. You need to use a 32Gb drive. However Windows created an issue for me here. When I formatted my 32Gb drive to FAT32 with the defaults my update attempt continually failed. I then retraced all my steps and noticed the following.
When I formatted my 32Gb drive, Windows FAT32 used a default file allocation size of 16 kilobytes. (Checking on Microsoft support site, 16K is the default for 32-64Gb drives). As you can see this is different to the Toyota guidance shown above uses a file allocation size of 8192 bytes (Microsoft default for 16Gb drives).
When I changed the format file allocation size to 8192 bytes, formatted my 32Gb USB stick, loaded the update files on to the drive, car recognised the USB drive and file update. 30 mins later. Ta Dah!
I don't know whether this is a peculiar to me, the usb sticks I was using or my car.
Apologies for the long post but It might help someone else - so do post if it does help you.
I successfully downloaded the update from the Toyota e-store but then hit a brick wall with this error message from the media unit of my 2022 Design spec C-HR:
After much experimentation with various USB drives, formats and file structures, you will get the above message if the USB drive is not correctly formatted with the correct file structure upon it. As always with information technology, the devil is in the detail.
My problem was how I had formatted the USB drive. It was formatted to FAT32 as per both Toyota's instructions and forkingabout's experience, but for me I found a wrinkle, which when changed, allowed the update to take place successfully.
Look at this pic of the Toyota guidance:
The Toyota guidance picture shows a 16GB USB Drive whilst the text talks about a 32GB USB drive. A mis-match there, which for me appeared to be the root cause of my problem. You need to use a 32Gb drive. However Windows created an issue for me here. When I formatted my 32Gb drive to FAT32 with the defaults my update attempt continually failed. I then retraced all my steps and noticed the following.
When I formatted my 32Gb drive, Windows FAT32 used a default file allocation size of 16 kilobytes. (Checking on Microsoft support site, 16K is the default for 32-64Gb drives). As you can see this is different to the Toyota guidance shown above uses a file allocation size of 8192 bytes (Microsoft default for 16Gb drives).
When I changed the format file allocation size to 8192 bytes, formatted my 32Gb USB stick, loaded the update files on to the drive, car recognised the USB drive and file update. 30 mins later. Ta Dah!
I don't know whether this is a peculiar to me, the usb sticks I was using or my car.
Apologies for the long post but It might help someone else - so do post if it does help you.
21 - 40 of 40 Posts
