I thought it would be helpful to share my experience having finally, successfully, installed this update. Many thanks to forkingabout as I would not have persevered without their input.
I successfully downloaded the update from the Toyota e-store but then hit a brick wall with this error message from the media unit of my 2022 Design spec C-HR:
After much experimentation with various USB drives, formats and file structures, you will get the above message if the USB drive is not correctly formatted with the correct file structure upon it. As always with information technology, the devil is in the detail.
My problem was how I had formatted the USB drive. It was formatted to FAT32 as per both Toyota's instructions and forkingabout's experience, but for me I found a wrinkle, which when changed, allowed the update to take place successfully.
Look at this pic of the Toyota guidance:
The Toyota guidance picture shows a 16GB USB Drive whilst the text talks about a 32GB USB drive. A mis-match there, which for me appeared to be the root cause of my problem. You need to use a 32Gb drive. However Windows created an issue for me here. When I formatted my 32Gb drive to FAT32 with the defaults my update attempt continually failed. I then retraced all my steps and noticed the following.
When I formatted my 32Gb drive, Windows FAT32 used a default file allocation size of 16 kilobytes. (Checking on Microsoft support site, 16K is the default for 32-64Gb drives). As you can see this is different to the Toyota guidance shown above uses a file allocation size of 8192 bytes (Microsoft default for 16Gb drives).
When I changed the format file allocation size to 8192 bytes, formatted my 32Gb USB stick, loaded the update files on to the drive, car recognised the USB drive and file update. 30 mins later. Ta Dah!
I don't know whether this is a peculiar to me, the usb sticks I was using or my car.
Apologies for the long post but It might help someone else - so do post if it does help you.