[ven]

Weird one this, 4” scratch on wing(not deep and not vindictive as would be much worse ). Fine scratches on black pillar, above doors, on roof.
Not been through any car washes, not been washed with dirty mitts etc (not that stupid ).
I even thought cats! Even though never had issue before and would expect on bonnet where warm, if that was the case.
But ca rarely scratch cars and some of the areas just wouldn’t get scratched by cats anyway. Birds? We don’t really have many this time of year, if it is, it’s a first in 30yrs of driving and living at this address for 20yrs!
Still I bought an ultra sound deterrent before realising it can’t be cats .

It’s booked in with Toyota Monday with the body work side to get an opinion. My OCD can’t cope, I need to know to prevent it. Or is it simply the worst paint I’ve ever known on any car?

Anyone else have this with the black roof? The car is silver , none on bonnet and it’s not grit off roads. The scratches are just not that type .
So I’m wondering if anyone else has had anything similar or noticed. They are not bad, probably wouldn’t even know or see them unless I said look for scratches! but i spot things and then always there!
I’ve tried a black and silverT cut to gently remove, but no cigar! Think will need polishing out . But Toyota will be told how disappointed I am ,as I’ve never had this with any other car.

Why now? Soft paint? Cutting costs? Rushed out as logistical issues with covid and war?
It’s a 2 month old car….this should not be happening and I keep and look after my things to an OCD level.
On the phone first question “has it been though a car wash?” Answer no and even if it had, this should and would not happen , would not do this type of scratch . Those types are more swirls anyway.
Any ideas? It’s raining so hard to get pics at moment but fine scratches showing white on the black roof. No pattern, pillar, above door, on roof. Side of one arch(well on top there are 2 straight line scratches , one about 4” other 3” . Too perfect for a cat even if it could do that (which it couldn’t ).
Cheers👍🏻

 

[Is that the bus]

Weird one this, 4” scratch on wing(not deep and not vindictive as would be much worse ). Fine scratches on black pillar, above doors, on roof.
Not been through any car washes, not been washed with dirty mitts etc (not that stupid ).
I even thought cats! Even though never had issue before and would expect on bonnet where warm, if that was the case.
But ca rarely scratch cars and some of the areas just wouldn’t get scratched by cats anyway. Birds? We don’t really have many this time of year, if it is, it’s a first in 30yrs of driving and living at this address for 20yrs!
Still I bought an ultra sound deterrent before realising it can’t be cats .

It’s booked in with Toyota Monday with the body work side to get an opinion. My OCD can’t cope, I need to know to prevent it. Or is it simply the worst paint I’ve ever known on any car?

Anyone else have this with the black roof? The car is silver , none on bonnet and it’s not grit off roads. The scratches are just not that type .
So I’m wondering if anyone else has had anything similar or noticed. They are not bad, probably wouldn’t even know or see them unless I said look for scratches! but i spot things and then always there!
I’ve tried a black and silverT cut to gently remove, but no cigar! Think will need polishing out . But Toyota will be told how disappointed I am ,as I’ve never had this with any other car.

Why now? Soft paint? Cutting costs? Rushed out as logistical issues with covid and war?
It’s a 2 month old car….this should not be happening and I keep and look after my things to an OCD level.
On the phone first question “has it been though a car wash?” Answer no and even if it had, this should and would not happen , would not do this type of scratch . Those types are more swirls anyway.
Any ideas? It’s raining so hard to get pics at moment but fine scratches showing white on the black roof. No pattern, pillar, above door, on roof. Side of one arch(well on top there are 2 straight line scratches , one about 4” other 3” . Too perfect for a cat even if it could do that (which it couldn’t ).
Cheers👍🏻

It's not cats that's for sure. Have a mate who details cars,above the doors the black trim is notoriously bad on all cars took my Mercedes to him noticed it after maybe 400miles he buffed it out but no matter what they reappeared thru time off other things button on my jacket for one.
But he explained other minor scratches were down to ice on the car,sliding off moving when not fully removed that was on my Audi btw. They found out about it off a guy who worked in the testing labs at Nissan up here, and showed me a picture of a car bonnet where they had let the snow freeze then brushed it off the thing had loads of straight fine scratches down it. Had a nasty mark on the Audi off a twig blowing off a tree and I mean a twig. Hope you get some resolve. There's nothing worse I've been a builder for 40odd yrs and if something isn't level or out of plumb it draws my eye instantly,young couple have had a porch built near me and it's not right I hate going past as one day I might show them.

 

[ans]

6 years old, live near coast no problems with roof ,as supposedly self healing paint on roof so even seagull poop burns heal themselves, no scratches and hand washed weekly, the paint is very thin everywhere apart from roof, only thing i can think of is you are just noticing what was already there

 

[DutCHR]

Best is to visit a real car detailer. They are the specialists in paint defects.
They can see what kind of swirls are on your car and what maybe the cause of it.

 

[Is that the bus]

Best is to visit a real car detailer. They are the specialists in paint defects.
They can see what kind of swirls are on your car and what maybe the cause of it.

I agree,these detailers kno the business and he would be my first call before going to Toyota. Most folks detest try he black shiny trim inside and outside of cars,well I do,but it's part of the look.
The trim along back of the boot attracts unwanted marks which I put down to road splatter. We had a black car once and once only never again learnt the hard way,only way to keep it clean was a large Ziplock bag if the ever invented one to fit. But the picture of what ice had done on the bonnet stunned me when the detailer showed me them.

 

[ven]

Thanks all, never thought about ice but never had this with other manufacturers and certainly not within 2 months and even 18yr old cars, never mind 18 days old (noticed one early on)
Here is one example on the wing, runs parallel with bonnet edge

that’s one, there is another further up but about 3” long . The ones on pillars and roof are all over , no pattern and not like this example.
Thanks again for ideas

 

[ven]

6 years old, live near coast no problems with roof ,as supposedly self healing paint on roof so even seagull poop burns heal themselves, no scratches and hand washed weekly, the paint is very thin everywhere apart from roof, only thing i can think of is you are just noticing what was already there

Interesting , I read about self healing paint! Mine needs to heal up. Maybe it needs heat to help(sun).
Is yours like this(black wise )almost like a glass.

 

[ans]

yep,just without all the glossy bits, that will polish out , any detailer would get that out, there are some good deals at moment for full paint correction and ceramic coat from £299 around my way

 

[ven]

yep,just without all the glossy bits, that will polish out , any detailer would get that out, there are some good deals at moment for full paint correction and ceramic coat from £299 around my way

What’s doing me head in though. Paying £300 to get it sorted when I’ve no idea how it’s got there , never had this before. So I’ve booked Toyota 2:30pm Monday , I’m expecting them to explain and sort it . I’ve just turned 1000 miles, prob had 2 months. It’s got more scratches in that time than any vehicle I’ve ever owned, including a modded shogun for 8yrs! That went green lanes and pay and play sites, towed a caravan and driven 70k miles in that time! So not happy one bit.
I’ve obviously not scraped ice off it with anything , I’ve had formed on many cars over the years, never done this. So only conclusion I’m coming to is Toyota paint is shockingly poor. Or on my car anyway. I’ve never owned a Toyota (had , Mitsubishi shogun, Nissan 200sx and GTO over the years, so not new to poor Japanese paint). But this is another level of crap.

 

[ven]

Just found this on self healing paint!
Quote
“The Toyota C-HR makes use of the Sikkens Autoclear LV self-healing paint and clearcoat. This is pretty cool stuff: It's highly resistant to scratches in the first place, and holds up well to repeated washings. But, what makes it really nifty is that when there's damage to the paint, which happens no matter how careful You are (thank You, careless soccer moms at the grocery store, with Your scraping door edges...!) this paint basically removes those defects. The properties of the paint allow it to "re-flow" into scratches, assuming they're small enough, when You expose it to a heath source that's between 104ºF to 176ºF; just exposure to the sun will initiate the process, so You can park in bright sunlight and come back in a few hours and not be able to find the scratch: It's gone!”

So I’ve at least june to wait for, and maybe have a one day chance of healing it up😂

 

[Huey]

Feel the pain from the OP

Im always scared of any minor scratches hence did a full detail myself when I picked it up and re-detail every few months including decent waxes; do-do juice is my favourite at the moment, but I live in fear of SWMBO finding out how much it costs 😜

Car is filthy at present but heading off the Bahrain for a few days (business trip) and will get a good clean when I get back. Will easily rinse off as I know the base layer is good

 

[Is that the bus]

Thanks all, never thought about ice but never had this with other manufacturers and certainly not within 2 months and even 18yr old cars, never mind 18 days old (noticed one early on)
Here is one example on the wing, runs parallel with bonnet edge

that’s one, there is another further up but about 3” long . The ones on pillars and roof are all over , no pattern and not like this example.
Thanks again for ideas

See what you mean now, to my eyes looks man-made not wildlife looks as if it had had something dragged in that direction. I kno you sound a careful guy but I would check car washing stuff mitten drying towels etc incase you e picked up something alien there or in buckets. I agree about a good ceramic wax think Huey has posted about it too.
For me I wouldn't go full ceramic coating Ans is right,if it's done right then would cut down on sleepless nights. But any car detailer worth his salt should be able to take that out. Tbh never heard of self healing paint,the wife isn't speaking to me wonder if I give her coat of the stuff might help. Look forward to further outcome 👍

 

[Is that the bus]

Feel the pain from the OP

Im always scared of any minor scratches hence did a full detail myself when I picked it up and re-detail every few months including decent waxes; do-do juice is my favourite at the moment, but I live in fear of SWMBO finding out how much it costs 😜

Car is filthy at present but heading off the Bahrain for a few days (business trip) and will get a good clean when I get back. Will easily rinse off as I know the base layer is good

Hello Huey good new year,I kno what you mean about a good blast off on the car I'm itching if only mother nature would behave herself. What about the self healing paint,if it worked on humans It would have come in handy after xxyrs of marriage 😂

 

[ven]

See what you mean now, to my eyes looks man-made not wildlife looks as if it had had something dragged in that direction. I kno you sound a careful guy but I would check car washing stuff mitten drying towels etc incase you e picked up something alien there or in buckets. I agree about a good ceramic wax think Huey has posted about it too.
For me I wouldn't go full ceramic coating Ans is right,if it's done right then would cut down on sleepless nights. But any car detailer worth his salt should be able to take that out. Tbh never heard of self healing paint,the wife isn't speaking to me wonder if I give her coat of the stuff might help. Look forward to further outcome 👍

yes will defo update over coming few days and what Toyota say. I don’t do car detailing as a job, but I have OCD and do use stuff like flex wax(graphene) or the other ceramic. I had great results on the s4 with that stuff, water beading (also a silver car but 2004 not 2022). I have to have a clean car, I won’t take through car washes not that this would happen anyway. I’m well adapted, had comments for as long as I’ve owned cars (Inc the black WRX for 4yrs) how the heck do you keep it so clean! I’ve had cars near 20yr old with many comments looking like new .Ironically now a new car….it’s scratched. It’s nothing that obvious , 2 bucket method when hand washing. If use jet wash I always run hand along brush checking before use (yes that anal). I’ve used either same method at home or same car jet/brush for 2 decades(well it’s been replaced in that time but same place) . I make sure even the hose doesn’t touch car when working around with brush or jet, I also make sure I don’t get close (makes me cringe when I see people 1ft away with a jet wash). I won’t hand wash before getting loose grime/dust/dirt off, which would cause swirls anyway. I can actually see very faint swirls in strong light, even though never been through a car wash . So that’s there from new!
So far the only outcome I can see is Toyota sorting it, by heating up the paint or what ever their body work specialists do. And I won’t be paying anything either.
You know if it’s you, you just do . So I can’t accept any liability for these random scratches over the roof, pillars and one wing. I can’t prove it’s from new, just the same they can’t prove I’ve done it. So eye to eye contact and talking with their specialist will tell me (and them) the truth .

 

[ven]

Hello Huey good new year,I kno what you mean about a good blast off on the car I'm itching if only mother nature would behave herself. What about the self healing paint,if it worked on humans It would have come in handy after xxyrs of marriage 😂

The misses would be kept in the sun and be shipped to Africa!!!!😅

 

[chris.beeching63]

I have seen this on cars when visiting the car showroom and I was told its from the protective film on body which as not been cleaned off properly if you notice the marks / scratches are straight which from the glue from edge of protective film the worst place you may find it on the bonnet. I returned to the dealership and ask them to have a look at the paint problem. They will probably say they have never heard of the problem but before you speak to anyone walk around the showroom and you may see similar marks which you have.

 

[ven]

I have seen this on cars when visiting the car showroom and I was told its from the protective film on body which as not been cleaned off properly if you notice the marks / scratches are straight which from the glue from edge of protective film the worst place you may find it on the bonnet. I returned to the dealership and ask them to have a look at the paint problem. They will probably say they have never heard of the problem but before you speak to anyone walk around the showroom and you may see similar marks which you have.

Interesting! Only trouble is show room isn’t at same place apparently as asked “Do i go same place I picked it up?” Reply was no, different area and post code (it’s not too far away, just not near there)
Few more pics I admit are bad but not easy as all wet. Had to wipe rain off pillars (with fingers which won’t scratch it)can’t do same with roof easy.
So the 4” one already shown

Then the smaller one little higher up toward bonnet top

On passenger side pillar, where my cat theory started as these where the first I noticed (cats would sit on bonnet anyway)

Drivers side above door (left like this so can pinch and expand )

Above drivers door, same area as above different shot

drivers door pillar

Not best as hard to catch and roof has a few around centre , even on the antenna at back of roof . They do look white so it has took the top layer in areas, just pics not showing this.
Cheers all👍🏻

 

[ven]

I had a black WRX for 4yrs (blue/black to be precise). It was a 52 plate and 17yrs old when sold it. Obv paint wasn’t perfect, but never had this in the 37k driven in that time.

silver s4 for over 2yrs never came across this, and an
04

The old shogun on a J plate
Again never had this on silver paint even at that age

 

[Surrey C-HR]

My 2017 dynamic black roof hasn’t any of these scratches. The coating/paint isn’t perfect as under certain lights & angles there is an orange peal effect on a very very small area but certainly no scratches on any of the shiny black dynamic trim bits.

 

[ven]

My 2017 dynamic black roof hasn’t any of these scratches. The coating/paint isn’t perfect as under certain lights & angles there is an orange peal effect on a very very small area but certainly no scratches on any of the shiny black dynamic trim bits.

Interesting as that’s near 6yr old . I wonder if rushed or crap paint on these . I waited 8 month for this….there would obv be even more pressure in the logistical/production side (already crazy before this mess we are in).