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Discussion Starter · #1 ·
I'm just wondering what people think of the build quality of their C-HR?

In trying to hunt down a noise from the rear of the car I've noticed that the plastic mouldings attached to the inside of the back door move very easily. I then also noticed that the glass on the back door has a big gap on one side (little finger between glass and frame) and a much smaller on on the other side. The steel part of the back door seems to be central in the frame. I looked at all the C-HR cars at my dealer and the rear glass gaps were all different.

My British built Auris Tourer I've just parted with was rattle free and the interior plastic parts well fixed with no movement.

Still enjoying the novelty of passing motorist doing double takes. (Sliver/Black Dynamic Hybrid Special Edition)

Cheers Mark.
 

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For me its the first Toyota i buy that not have been produced in Japan. So asked myself same question.
Maybe it will never reach the build quality as we know from the Japanese manufactured Toyotas... time will tell.

As a lot Toyota cars are produced in Europe these days i have trust that Toyota dont want to make bad products.
The C-HR is a new car so many little things will be getting changed and/or upgraded during the manufacturing process.
 

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This is my first Toyota and to me the build is alright but when I compare it to my former Volkswagen (Polo+Golf) I must say
Volkswagen is a better build (better quality material smaller seams). Technical I suppose is the Toyota better (Engine+Hybride system)
 

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My back windows are uneven when open and flop around. Some trim is stuck on with reusable double sided sticky to aid snapped plastic clips. The doors do not match the rubber liners and I can hear the wind outside through the visible gaps at 25mph.

This lack of air tightness on the front doors causes negative pressure and exhaust fumes are coming in. I know as Im allergic and only happens over 60mph. Ive added an exhaust tip today that blows down not up under the bumper.

The rubber trims are not glued to doors and every now and then a rogue bit of foam is added. Im going to add 3mm double sided foam under the seals.

If I so much as touch the interior plastics or roof liner they mark. Even with a plastic hoover nozzle or cardboard box.

My wheels were soaked in oil (tyre lube?) That went all over my plastics and brakes. They had paid no attention to the tyre manufactures markings to indicate the low spot that should be fitted adjacent the valve so you need less balance weights.

The car looks scruffier inside than my 8 year old rav4 did already unless I clean it every 3 days. I also have to clean out the huge window gulley every 3 days where the seal doesnt fit as its started to scratch the glass.



I wouldnt recommend the new toyotas unless you like the stats on paper, looks or drivabilty more than sheer quality. The new civics had similar finish problems for the first batches. It may well have improved already. Anyway Its good to drive but might chop it in for a tesla next year. No fumes.
 

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i got my car at the beginning of the year and am more than happy with the standard my car has been built to , i just wondering if quality has suffered due to the sheer amount of the cars that are now being produced .
and mark what makes yours a special edition ?
 

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Im quite happy so far, but I don't like the rattles when I close the boot. It doesn't sound particularly solid. I was driving a VW EOS with hydraulic closure, so may be a bit picky
 

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@Rosie60 - i had that to but when I put on my dateless number plates it stopped. The ones i took off where metal and fixed with screws, the set i put on was plastic and fixed with tape, i don't have a rattle now.
 

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Maybe the high demand of hybrid C-HRs, has some impact in quality control. I don't have any of these problems in my 1,2 that was build during April/May. No rattles, no uneven gaps , nothing that disturbs me. Only the wind noise from the side-view mirrors at speeds over 120-130km/h (~80mph) something normal with all modern European cars as they must obey a EU law that has to do with mirrors dimensions.
 

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Kapa Taf said:
Maybe the high demand of hybrid C-HRs, has some impact in quality control. I don't have any of these problems in my 1,2 that was build during April/May. No rattles, no uneven gaps , nothing that disturbs me. Only the wind noise from the side-view mirrors at speeds over 120-130km/h (~80mph) something normal with all modern European cars as they must obey a EU law that has to do with mirrors dimensions.
Same here, but with Hybrid. Though I drive now only for a week, so may still notice something later. But so far so good
 

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Mine does look rushed. Ive found snapped bits of plastics replaced with sticky things. If you do it carefully refitting takes 60 seconds. I guess they didnt have the time or skill. Plus I may have got the very first batch as I had faulty screen and rusty suspension parts. This had been sat for a while. The newer ones might be better. I might go check a showroom one to see how different it is out of interest.

Seeing as the exhaust practically blows into my boot Ive added a tailpipe tip. Could be handy for towing to point fumes to the side avoiding your caravan better. 52mm from halfords with lugs removed and slotted with hacksaw then clamped. Fits exactly and no more headaches so far.

 

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ic2 said:
@Rosie60 - i had that to but when I put on my dateless number plates it stopped. The ones i took off where metal and fixed with screws, the set i put on was plastic and fixed with tape, i don't have a rattle now.
Thanks - I will have a look. Regards Rosie60
 

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Discussion Starter · #12 ·
Being the suspicious type, I think it is a factory produced car that is then tweaked by Toyota UK??
It was in the showroom on a Saturday morning and available to buy. It is all leather, JBL stereo and black alloys. We were told only 100 being made. To me, it's a Dynamic with the options added and a special edition badge. So far it is a head turner.
We don't normally buy new, but get a 12 month old car with 4 years warranty remaining.
 

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@jrm so you got one of the limited edition with the badge very nice,
 

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jrm said:
Being the suspicious type, I think it is a factory produced car that is then tweaked by Toyota UK??
It was in the showroom on a Saturday morning and available to buy. It is all leather, JBL stereo and black alloys. We were told only 100 being made. To me, it's a Dynamic with the options added and a special edition badge. So far it is a head turner.
We don't normally buy new, but get a 12 month old car with 4 years warranty remaining.
When I ordered my chr there had been talk of a wait. But once they realised i wanted a bog standard one he happily said I can get one in two weeks. So I think maybe all models start standard and get bits strapped on here.

Mine had rust on suspension parts so had sat outside in the uk for some time already.
 

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Discussion Starter · #15 ·
I was surprised how easily we got ours, I was told, even though it was in the showroom I couldn't have it until July, so I thought "great, put our holiday mileage on the old one and sell the old one privately in the meantime" then they burst my bubble by saying I could have it two days later.
After reading your post, I've looked more closely at mine, it still just looks like tailgate issues, everything else looks ok. There was a brand new one waiting to go out at the dealers when I collected some bits, it looked absolutely perfect.
Still think Toyota are being mean regarding no height adjustable passenger seat and one miserly 12V power socket, all of which came with my Excel Auris tourer hybrid.
 

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Have 22 000km on the clock on mine now, some issues I have with the build quality are the clips in the cup holders are flimsy, the seatbelt adjuster button rattles on dirt roads as well as a random rattle inside the dash on dirt roads. Some items like the cellphone ledge pad etc easily pull off accidentally as well as some of the plastic trim around the door.

Other than that very happy.
 
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